"I want you to know that the program has been very effective and has far exceeded our expectations. We are particularly pleased that accidents and worker’s compensation claims both have gone way down. We also believe that the training was the real key to the success of the program."

V.P. Human Resources - R&D, manufacturing, distribution, retail company - 15,000 employees

Manager Training


Support for the policy must come from managers.  It is key to train your managers to understand what the policy means to them, your company, your employees, your vendors, your customers and the general public, including the losses arising out of or associated with substance abuse. Studies show that supervisors and managers who are trained are 4 times more likely to refer an employee for reasonable suspicion (before losses such as an accident, injury or fatality occur) and do so with assurance.  When trained, it will:

  • motivate and ensure  support in their role
  • provide a fair, effective, process for the detection of substance abusers
  • support efficient operations
  • provide a safe, healthy, productive work environment
  • protect employees, customers, your company and the general public
  • promote awareness of the company’s position on substance abuse


Manager training can be provided in numerous ways to support a client’s needs and operation.  All the approaches are tailored to the company policy and can be utilized in any combination of the following:  

  • face-to-face presentations
  • Manager Administrator Guide - binder that is custom-designed, camera-ready, easy-to-read
  • PowerPoint presentation that is custom-designed
  • webinars
  • conference calls

The information provided encompasses:

  • substance abuse in the workplace and in the wide context of home and community
  • characteristics and dangers of substance abuse
  • duties and obligations under the policy
  • signs and symptoms of a possible problem employee
  • documentation and intervention tactics for reasonable suspicion and post-accident situations
  • importance of early intervention
  • availability of support services
  • circumstance when and how a to test
  • consequences for policy violations


With its reputed train-the-trainer program, DSG can also train your key management on the policy and program, which provides the company the means to have these key managers continue to communicate the policy and program to all your supervisors and managers on an on-going basis.

Client Comments:

“What a terrific training session you put on!  It was informative and effective and I know it will continue to support our commitment to remaining a drug-free workplace.”

“After the training, our managers really understood the importance of the program and have been more willing and definitely more confident in utilizing the policy.”

“Thanks once again for a job well done.  Our managers always look forward to the annual training, because of how informative and up-to-date your presentations are.”

"From the start to finish you were there to provide us with guidance and, most impressive, was your knowledge and expertise on this subject. No matter what the question or circumstances that arose, you were available to provide us information that would help us make the decision that best fits our culture, rather than one size fits all.

V.P. Employee Relations

Grocery store chain – 8600 employees & 52 stores

It is critical to proactively address and restructure for the problems brought on by substance abuse in the workplace. DSG can help you reduce the financial and legal exposures that are inherent to substance abusing employees.






Our success is characterized by our commitment to provide our clients with innovative workforce solutions that maximize their human resources capital by using solid business principles, professional staff, and effective partnerships.