"I want you to know that the program has been very effective and has far exceeded our expectations. We are particularly pleased that accidents and worker’s compensation claims both have gone way down. We also believe that the training was the real key to the success of the program."

V.P. Human Resources - R&D, manufacturing, distribution, retail company - 15,000 employees

Employee Assistance


A company’s greatest asset is its employees.  Therefore, to maximize this resource, companies often times choose to provide an Employee Assistance Program (EAP).  DSG assists its clients is establishing or modifying an EAP by working with the client and EAP providers to ensure that the EAP supports the company’s needs and policy.

A comprehensive EAP provides a wide range of services to support top management, supervisors, managers and employees including their immediate family members with life-challenging issues and provides attractive returns on the investment.

Most specifically, return on investment comes with:

  • 70%-80% work related behavioral health and job performance problems will be resolved through services delivered by Quantum EAP Senior Case Managers
  • 50%-80% of employees will be performing satisfactorily on the job following delivery of Quantum EAP services
  • 30% savings in Worker's Compensation benefit expenses for those employees utilzing Quantum services
  • 15 times investment recovery from savings realized with EAP services, which can be realized through such things as:
      • fewer accidents
      • lower absenteeism
      • higher productivity and performance
      • increased morale
      • reduced turn-over
      • lower absenteeism
      • performance management
      • reductions in company exposure to litigation
      • reductions in the utilization of health benefits
      • reductions in workers compensation claims


Our EAP services provide support through self-referral, supervisory referral, family referral or a medical referral and is designed to address the needs of both the employee and the employer -- a just balance between empathy and economics. A comprehensive EAP can include:

  • 24-hour, immediate, toll-free assistance
  • confidential assessment, counseling, referral to treatment and follow-up for:
  • Individual counseling
  • Family counseling
  • Marriage counseling
  • Legal and financial information
  • Drug and alcohol treatment
  • Divorce counseling
  • Counseling for the elderly
  • Child/Elder care information and referrals
  • employee orientation and supervisor training
  • awareness presentations and promotions
  • clinical services, reporting, evaluation-feedback and utilization reports
  • national provider network including substance abuse professional (SAP) services
  • insurance benefit coordination

"From the start to finish you were there to provide us with guidance and, most impressive, was your knowledge and expertise on this subject. No matter what the question or circumstances that arose, you were available to provide us information that would help us make the decision that best fits our culture, rather than one size fits all.

V.P. Employee Relations

Grocery store chain – 8600 employees & 52 stores

It is critical to proactively address and restructure for the problems brought on by substance abuse in the workplace. DSG can help you reduce the financial and legal exposures that are inherent to substance abusing employees.






Our success is characterized by our commitment to provide our clients with innovative workforce solutions that maximize their human resources capital by using solid business principles, professional staff, and effective partnerships.